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FROM CRA TO CAMBRA:

Bringing intention to risk-based hygiene care

Christie Turcotte

Christie Turcotte, RDH

Manager - Head of Safety and Compliance, Clarence Street Dental

Rosy Huynh

Rosy Huynh, RRDH

Manager - Head of IT, Clarence Street Dental

I’ve been flossing every day — how do I still get cavities?” “I just fixed that tooth last year — why is there decay again?”

If you’ve practiced dental hygiene for a while, you’ve heard this often. Patients commonly connect cavities to brushing and flossing alone, so when decay returns, they’re genuinely confused. These conversations remind us that caries is not just a hygiene issue — it’s a disease process.

Caries is biofilm-mediated and multifactorial. Bacteria, saliva, diet, medications, and daily habits all play a role. Fluoride at home and in-office matters, but when it’s recommended the same way for everyone regardless of risk, we often see the same pattern: the tooth gets restored, but the cause isn’t fully addressed.

The reality is hygienists already assess caries risk every day. We look at history, patterns, saliva, and clinical presentation — often without labeling it as CRA. The difference is that without structure, those observations don’t always translate into intentional treatment planning.

The integration of a CAMBRA-informed approach helps us organize our clinical findings and link categorical risk groups to phased and focused action.

SEEING RISK AS DYNAMIC

Risk changes. A patient who was low risk two years ago may not be today. Medications, xerostomia, diet, and health changes can shift the oral environment quickly.

When CRA becomes part of recall, the conversation shifts from “Where is the cavity?” to “Why is this happening?”

A PRACTICAL, PHASED APPROACH

What worked for clinical team was keeping it simple. Patients are grouped into low, moderate, or high risk, and prevention is built in phases as a framework that guides our team’s clinical decision making if outcomes don’t improve.

Phase 1 – Foundational prevention

  • Topical Fluoride varnish as indicated
  • High-fluoride toothpaste (ex. Colgate Prevident)
  • Antibacterial mouth rinses (ex. Listerine)
  • Xylitol products

Often, this stabilizes risk.

Phase 2 – Behaviour & diet focus
(If outcomes don’t improve from Phase 1)

  • Nutritional counselling

Phase 3 – Biological investigation
(If disease persists after Phase 2)

  • Salivary testing
  • Antimicrobial strategies

This phase is now shifting the focus on controlling the disease.

This system simply gives structure and keeps the team calibrated while allowing patient-specific care.

FROM SCRIPTED ADVICE TO INTENTIONAL CARE

For our team, pairing CRA with CAMBRA has made recall visits feel more focused and purposeful. The shift toward prevention isn’t about doing more — it’s about being intentional with what we already do.

Prevention continues to evolve. Remineralization science and emerging therapies, including peptide-based approaches, remind us to keep reviewing and updating our CRA and CAMBRA protocols as evidence grows.

References can be viewed on our website: www.oralhealthgroup.com

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